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    About us

    Digital engineering meets custom door and window manufacturing

    We eliminate manual ordering errors by directly connecting your custom millimetric specs to automated factory production. Transparent pricing, technical precision, and guaranteed lead times—without the middleman.

    80%Timeline Friction Reduced
    0 mmMargin for Manual Error
    100+Custom Profile Combinations
    24/7Instant Automated Quoting

    How the Windoorder Ecosystem Works

    Precision Configuration

    Design PVC/aluminum windows and doors to the exact millimeter using our live configurator. Technical parameters and real-time pricing update instantly as you build.

    Direct Automated Manufacturing

    No manual data entry. Your digital specs translate directly into automated CNC and factory commands, ensuring 100% precision with zero middleman delays.

    Logistics & Lifecycle Support

    Track your order in real time from the factory floor to site delivery. Custom protective packaging and dedicated technical support cover your project at every stage.

    Partner With Us

    Are you a contractor, architect, or distributor? Access bulk configuration tools and dedicated trade pricing.

    Apply for B2B Account

    Need Technical Guidance?

    Our engineering team is ready to assist with complex profile specs, glass performance data, and custom orders.

    Contact Technical Team

    FAQs

    Frequently Asked Technical Questions

    Direct answers about our digital configuration, automated production, and technical specifications.

    Digital Configuration & Technical Specs

    How accurate do my measurements need to be in the configurator?
    Our system works with exact millimeter precision ($1\text{ mm}$ tolerance). Enter your wall opening dimensions directly; our automated engine calculates all necessary profile deductions and glass tolerances.
    Can I customize thermal insulation and glazing options?
    Yes, you can configure double or triple glazing, Low-E thermal coatings, argon gas filling, and various profile chamber depth options in real time.
    What happens if I make a mistake during configuration?
    Every configured order is thoroughly reviewed by our engineering team prior to production. If we detect conflicting dimensions, unsupported weight limits, or hardware mismatches, our technical experts will contact you directly to correct the specifications.
    Can I request custom colors or non-standard shapes?
    Yes, you can select standard RAL colors, wood-grain foils, or upload architectural drawings for custom-shaped frames (arched, triangular, or trapezoidal).

    Production & Lead Times

    How does direct factory integration speed up delivery?
    Your configured order bypasses sales reps and goes directly into automated CNC cutting and welding systems, cutting standard lead times by up to $80\%$.
    How are custom window and door orders safely delivered?
    Products are packed in reinforced, heavy-duty protective frames and dispatched via specialized freight logistics to prevent transport damage.
    Can I track the exact stage of my order in production?
    Yes, our "Track Order" portal provides real-time updates as your profile moves from CNC cutting and glass assembly to final packaging.

    Orders, Pricing & Warranties

    How does real-time pricing work without manual quotes?
    Pricing is algorithmically calculated based on current raw material costs, profile dimensions, glass specs, and chosen hardware with $100\%$ transparency.
    What warranties apply to custom PVC and aluminum profiles?
    All profiles come with a standard 10-year structural and color stability warranty, alongside manufacturer coverage for glass units and hardware.
    Do you offer special commercial pricing for architects and contractors?
    Yes, verified B2B partners receive dedicated trade discounts, bulk configuration tools, and project-based payment terms.

    Our partners

    The engineering strength behind the Windoorder platform

    We partner with leading PVC/aluminum profile manufacturers, glass fabricators, and hardware suppliers. Together, we deliver millimetric accuracy, automated processing, and verified structural standards directly to your job site.

    Direct Factory Production

    We eliminate traditional retail markups and middle steps. Your millimetric orders are processed on high-precision CNC lines and shipped directly to your location.

    Learn Production Standards

    B2B & Trade Solutions

    Streamline large-scale residential and commercial projects. Access dedicated partner pricing, bulk configuration tools, and prioritized production queues.

    Apply for Partner Account

    Selected partners

    Scale your construction & architectural projects with Windoorder

    Dedicated trade discounts, automated high-volume order processing, and direct-from-factory logistics tailored for commercial buyers.

    Apply for B2B Account

    What a trade partner account includes

    Dedicated B2B Pricing

    Access volume-based commercial pricing instantly inside the configurator without waiting for manual factory quotes.

    Priority Factory Production

    Commercial orders bypass standard queues and move straight into dedicated CNC processing lines for strict deadline compliance.

    Direct Engineering Support

    Get dedicated technical review from our structural engineers for complex profile spans, wind load values, and glass specs.

    Project & Site Logistics

    Schedule multi-stage deliveries mapped directly to your project timeline with specialized heavy-duty frame transport.

    Getting started

    Step 1

    Apply

    Submit your company registration and project details. Our trade desk verifies your account within 24 hours.

    Step 2

    Configure

    Log in to access your special partner pricing tier and configure windows or doors to exact project specifications.

    Step 3

    Technical Review

    Our technical team reviews structural tolerances and profile specs before automated factory queuing.

    Step 4

    Direct Dispatch

    Track real-time CNC assembly and receive scheduled deliveries directly to your project site.

    Contact us

    Direct communication with our technical team

    Technical questions, custom configuration support, and project quotes reach engineers directly, not automated queues.

    Phone +90 232 200 00 00

    Weekdays 09:00–18:00, Saturday 10:00–15:00

    Email support@windoorder.com

    Technical response within 24 hours

    B2B & PROJECT QUOTES b2b@windoorder.com

    Bulk project support & architectural specs

    Address Konak, İzmir

    Visits by appointment only

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    Free standard delivery

    On orders above 500 TL

    Next-day dispatch

    Ordered before 15:00

    14-day returns

    Collection arranged for you

    Support seven days

    Phone, email or live chat